Signage Explained

Parking on public roads (and in some other areas which are covered by local bylaws), is usually monitored and enforced by public authorities who are able to issue fines for contraventions.

Parking on private land is different, charges that are imposed by parking operators are usually based in contract (either as damages or consideration) or on the law of trespass.

Because of this, the law surrounding the enforcement of private parking charges is very different to the law that covers parking fines. If you park on land which is privately owned then the land owner or a person acting with their authority may place signs on the land for the attention of those that use it. It is your responsibilty to familiarise yourself with any parking condtions as, by parking your vehicle there, you may be taken as having agreed to those conditions.

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The PCN Explained

When a parking contravention is detected, a landholder may place a ticket on a vehicle or give it to the driver at the time of the contravention. In these circumstances the landholder must wait 28 days after which, if there is no response, he/she may submit a request to the Driver and Vehicle Licensing Agency (DVLA) for details of the vehicle's registered keeper. He/she may then write to the registered keeper to seek details of the driver or payment of the parking charge. Where a contravention is detected remotely (such as by cameras), the landholder may request registered keeper data from the DVLA immediately and must write to the registered keeper within 14 days seeking details of the driver or payment of the parking charge.

As a minimum the notice has to say: when and how the parking offence took place; how much is due; what any discount is for prompt payment of the charge; how and to whom payment may be made; the time and date when the notice was issued; and what the arrangements are for the resolution of disputes or complaints - this includes any internal arrangements offered by the parking operator as well as any independent appeals process. The contents of the notice to the keeper are essentially the same as a notice to the driver, but must invite the registered keeper either to pay the unpaid parking charges or, if the registered keeper was not the driver of the vehicle at the time of the parking contravention, give the landholder the name of the driver and a current address for service.The landholder can only request registered keeper details from the DVLA, and not obtain this information by any other means.

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NPM Visitors Parking Permit Explained

1. Permit must be hung from the interior mirror with the permit number/expiry date facing outwards at all times. Only if the vehicle has no interior mirror can the permit be left on the dashboard again with the permit number/expiry date facing upwards at all times.
2. Permit is non-transferable between vehicles unless authorised by NPM.
3. Location and car registration must be written on the permit.
4. The permit is only to be used in the car park that it is issued for ONLY and not all NPM car parks unless authorised by NPM.
5. If the permit is lost/stolen/damaged or mislaid there a cost for replacement without exception.
6. If any of the above rules and regulations are not adhered to a PCN may be issued.

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NPM Parking Permit Explained

1. Permit must be clearly displayed on the front windscreen only at all times.
2. Permit is non-transferable between vehicles unless authorised by NPM.
3. Location and car registration must be written on the permit.
4. The permit is only to be used in the car park that it is issued for ONLY and not all NPM car parks unless authorised by NPM.
5. If the permit is lost/stolen/damaged or mislaid there a cost for replacement without exception.
6. If any of the above rules and regulations are not adhered to a PCN may be issued.

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Appeals Process Explained

You should also have received notification of the parking charge from the operator that issued it. Details of your ability to appeal to them and whether they will engage with the IAS or another ADR provider should be included on that correspondence.

Whether you are able to appeal, the process that you will need to follow in order to engage with the service and the effect of resulting decision depends on a number of features. This Can I Appeal flow chart gives a brief overview of the process.

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