Signage Explained

Parking on public roads (and in some other areas which are covered by local bylaws), is usually monitored and enforced by public authorities who are able to issue fines for contraventions.

Parking on private land is different, charges that are imposed by parking operators are usually based in contract.

Because of this, the law surrounding the enforcement of private parking charges is very different to the law that covers parking fines. If you park on land which is privately owned, then the landowner or a person acting with their authority may place signage on the land for the attention of those that use it. It is the driver’s responsibility to familiarise themselves with any parking conditions as, by parking a vehicle there, you may be taken as having agreed to those conditions.

Signage may vary in each area and should be read if you choose to park your vehicle there as different terms and conditions may apply.

(Use the Arrow on the right or scroll for information about the PCN)

The PCN Explained

By entering or remaining on the private land we monitor and where a parking charge becomes due, this may result in your personal data being obtained, retained and processed. An application may be made to the DVLA for the registered keeper details. Non-payment will result in additional charges which will be added to the value of the charge and for which the driver will be liable on an indemnity basis. Images may be captured and retained for enforcement purposes.

Parking Charge Notices are not issued to windscreen NPM send Postal PCN’s. As a minimum the notice has to say: when and how the parking contravention took place; the time and date when the notice was issued; how much is due; what (if any) discount is applied for prompt payment of the charge; how and to who to make payment; and what the arrangements are for the resolution of disputes or complaints - this includes any internal arrangements offered by the parking operator as well as any independent appeals process. The contents of the notice to the registered keeper are essentially the same as a notice to the driver, but must invite the registered keeper either to pay the unpaid parking charge or, if the registered keeper was not the driver of the vehicle at the time of the parking contravention, they may legally transfer the liability to the driver.

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NPM Visitors Parking Permit Explained

1. Permit must be hung from the interior mirror with the permit number/expiry date facing outwards at all times. Only if the vehicle has no interior mirror can the permit be left on the dashboard again with the permit number/expiry date facing upwards at all times.
2. Location must be written on the permit.
3. The permit is only to be used in the car park that it is issued for ONLY.
4. If the permit is lost/stolen/damaged or mislaid there a cost for replacement without exception.
5. . If any of the above rules and regulations are not adhered to a PCN may be issued.

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NPM Parking Permit Explained

1. Permit must be clearly displayed on the front windscreen only at all times.
2. Permit is non-transferable between vehicles.
3. Location and car registration must be written on the permit.
4. The permit is only to be used in the car park that it is issued for ONLY.
5. If the permit is lost/stolen/damaged or mislaid there a cost for replacement without exception.
6. If any of the above rules and regulations are not adhered to a PCN may be issued.

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Appeals Process Explained

If the Registered Keeper/Driver wishes to appeal the PCN they may appeal. Appeals MUST be in writing either by post, write to: - Appeals Section, 20 Francis Street, Northampton, NN1 2NZ or fill in the NPM online appeals form http://www.npmpay.co.uk/disputes/ Remember to include the PCN number, vehicle registration, name and address in all communications.

If an appeal is made the within the first 14 days of the date of the contravention, the Registered Keeper/Driver will be given an additional 14 days to pay the reduced amount of £60.00 from the appeal decline date if the appeal is declined.

NPM do not accept appeals over the telephone. This "Can I Appeal" flow chart gives a brief overview of the process.


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